Store Policy

PRIVACY POLICY

De*Nada assures the security of your personal information for any purchases or other circumstances where private information is required. The private information that you provide is for use to better serve you so that your business with De*Nada is safe and satisfactory. For any questions regarding De*Nada's Privacy Policy, Return Policy, or Shipping Policy, please contact us at info@denadadesign.com or call 1.202.361.6507.

RETURN POLICY

You are more than welcome to return or exchange your purchase within 7 days of the order date. Purchased items are determined non-returnable if worn, tags have been removed, or have sustained damage by the customer. If you need to return or exchange your order, please email us first at info@denadadesign.com notifying us of your return or exchange, then fill out our Return Form and ship your items with forms to: De*Nada 1549 3rd Street NW Washington, DC 20001. Be sure to include the original order receipt with your return or exchange.

Please allow 2-3 weeks for returns and exchanges to be completed. Shipping is non-refundable. We do not reimburse for additional shipping that may be incurred when returning or exchanging item(s).

SHIPPING POLICY

Domestic: All domestic orders are shipped via USPS priority with delivery confirmation (includes tracking information). Once we receive your order and payment, all orders are shipped within 2-3 business days (Monday-Friday) and normally take 2-7 business days for you to receive your order. If you need your order rush, please contact us at info@denadadesign.com.

* We cannot be held responsible for missing packages due to Postal Service errors.

International: International orders are shipped via USPS International first class (this does not include any tracking or insurance), Please note that Duty/Import taxes are the responsibility of the customer. Once we receive your order and payment, all orders are shipped within 2-3 business days (Monday-Fridays) and normally take 7-14 business days for you to receive your order. If you wish to add insurance to your order and/or need your order rush, please contact us at info@denadadesign.com.

* We cannot be held responsible for missing packages due to Postal Service errors.